Return & Class Cancellation Policies
Product Return Policy
Fiber Circle Studio offers store credit only for returns - no refunds.
Policy for returns for store credit or exchange vary on the items. Please see below for each item's policy. All items must be in original condition to qualify for a return.
- Yarn, bags, notions and kits may be exchanged for store credit only within 90 days of original purchase.
- Needles may be exchanged for store credit only within 3 days of original purchase.
- FINAL SALE on all books, patterns, sale items, handmade closet items and equipment.
- Online Orders Online orders can be sent back at the customers expense for store credit or an exchange. We will provide a pre-paid return label for any orders over $100. Requests to return must be made via e-mail prior to shipping back. All other return policies (listed above) apply to online orders.
Class Policies and Cancellations
Please arrive 15 minutes before the start of class to ensure class can start on time. If a student arrives 15 minutes or more after the start of class, it is at the discretion of the instructor as to whether the student will be admitted. Please call if you’re running late. No refunds or studio credit will be given for late arrivals.
STUDIO CREDIT WILL NOT BE GIVEN FOR NO-SHOWS, or any cancellations made without at least 7 days notice.